![]() Audio files: Waveforms containing the utterances spoken by callers.Useful for troubleshooting applications and installations. Diagnostic logs: Detailed record of system activity, communications, and errors.Useful for evaluating and tuning application performance. Call logs: Text files showing minute detail about every call that connects to the system.The system generates three main types of logs: Within that area, a separate directory is created for each session, which contains all files related to that session. ![]() Nuance speech products use a call log server to compile and store logs in a central location with the logs grouped into subfolders for different companies and applications. All Nuance components involved in a session share a unique session ID, which you can use to map all the diagnostic messages, alarms, and call logs for that session. Log files collect errors, events, and application transactions, and save them in chronological order. Administration > Logging > Logging for speech products Logging for Nuance speech products
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